Phone: 971 4 3392 878 Email: sales@fluidtecheng.com

Terms and Conditions

TERMS STANDARD TERMS OF BUSINESS FOR THE MANUFACTURING AND SUPPLY OF GOODS BY FLUIDTECH ENGINEERING.

 

It is agreed that, by requesting a production quote, or by purchasing in any manner goods manufactured or supplied by FLUIDTECH ENGINEERING, the client is deemed to have agreed to and accepted the following terms:

 

1       Scope of Supply

 

1.1       To manufacture, inspect and supply suitable products in accordance to client’s request and agreed specifications.

 

2       Pricing

 

2.1       The price payable by the client to FLUIDTECH ENGINEERING is for the production and supply of goods either under a mutually agreed purchase order or a contract of supply. For the avoidance of doubt, 'supply' means the delivery of goods to the client by FLUIDTECH ENGINEERING in accordance with the agreed terms.

 

2.2       The price payable will be strictly as stated in the mutually agreed quotation or accepted purchase order. The Client shall provide to FLUIDTECH ENGINEERING a full statement of the total specifications and quantities to be ordered prior to the finalization of the price.

 

      Expenses:

 

All telephone, courier, fax charges etc usually associated with the quoting process will be paid for by FLUIDTECH ENGINEERING. Freight, shipping, and related logistics expenses for delivery or transportation in connection with the order are payable by the client, subject to the agreed Incoterms.

 

      Customs and Import Expenses:

 

Unless otherwise specified in the agreed Incoterms, FLUIDTECH ENGINEERING is not responsible for establishing the customs status, duties, or eligibility for import of a product into the destination country, and no liability whatsoever shall be attached to FLUIDTECH ENGINEERING. Payment of our invoices is not subject to the buyer’s ability to secure customs clearance.

 

2.3       All designs, blueprints, and prototypes are strictly confidential. If a client or any employee or representative of the client refers the product designs to a third-party manufacturer, FLUIDTECH ENGINEERING reserves the right to seek legal compensation for intellectual property infringement.

 

3       Guarantee

 

3.1       In the event of product failure or defect due to manufacturing faults within eight weeks of the date of delivery, FLUIDTECH ENGINEERING will offer a free replacement or repair. This guarantee is not applicable if the failure occurs because the product is misused, altered, poorly maintained, or if there is improper handling by the client. The guarantee period is to allow the client to satisfy itself that the product has the requisite quality and specifications to perform the function intended.

 

4       Payment Terms

 

4.1       Payment terms shall be strictly as outlined in the accepted quotation or purchase order (e.g., advance payment upon order confirmation, or payment before dispatch). Where a credit period is agreed upon and an invoice is not paid by the due date, the client is required to pay a late fee penalty of an additional $1000 for every 30 days the invoice remains unpaid. FLUIDTECH ENGINEERING reserves the right to halt production or withhold delivery until agreed payments are cleared.

 

5       Liabilities

 

5.1       FLUIDTECH ENGINEERING's total liability under any contract or purchase order, whether in contract, tort (including negligence), or otherwise, shall be strictly limited to the total invoiced value of the specific goods giving rise to the claim.

 

5.2       Under no circumstances shall FLUIDTECH ENGINEERING be liable for any indirect, consequential, special, or punitive damages, including but not limited to loss of profit, loss of production, loss of business, or plant downtime, arising directly or indirectly from the supply, delay, or misuse of any product.

 

6       Delivery and Incoterms

 

6.1       All deliveries, risk transfers, and cost allocations regarding logistics shall be governed by the specific Incoterms (e.g., EXW, FOB, CIF) explicitly agreed upon in the quotation or purchase order. If no Incoterm is explicitly stated, the default term shall be EXW (Ex Works) FLUIDTECH ENGINEERING facility, meaning risk and logistics costs pass to the client once the goods are made available for collection.

 

7       Specifications and Client Obligations

 

7.1 FLUIDTECH ENGINEERING will endeavor to ensure that all goods are manufactured according to the specifications described by the client. It does not, however, guarantee the ultimate marketability or performance of the product beyond those stated specifications. The Client is responsible for determining whether the product’s capabilities meet their final requirements and for conducting final site testing. It is the client’s sole responsibility to obtain necessary regulatory approvals and safety certifications for the product in their jurisdiction.

 

The contract is valid for 12 months from the date of initial engagement or purchase order and will remain ongoing unless a written request for modification has been made and mutually agreed upon.